Online Appointment Scheduling
Scheduling appointments can be one of the most time-consuming tasks in your office. Yet, keeping a full and accurate appointment book is also a critical part of running your business efficiently.
Professional Communications Messaging Service offers a cost-effective and professional solution to your appointment scheduling. Our experienced operators are proficient at scheduling appointments, and we can work with your online scheduling program to ensure that your office calendar remains updated in real-time and visible to your staff.
With your scheduling duties handled, you can re-assign your existing staff to handle other high-value or customer-facing responsibilities.
If you currently have your own online scheduling system, we can use yours, at no additional cost. If not, PCMSI can provide you with an online system.
Benefits of PCMSI's Online Appointment Scheduling are:
Appointments are scheduled in real time.
That means that any changes to the calendar, including adding, cancelling or rescheduling of appointments, are seen instantly by all users.
Calendar is fully customizable
Specific to your working days and hours.
Easily accommodates multiple alternate schedules.
Schedule by date and time or type of appointment.
Allows for variable end times
Ability to easily block days or appointment time slots
Ability to blend 2 or more calendars into a single overview calendar.
Available to have client access the calendar to schedule their own appointments.
Clients view of your online calendar can be created to be unique to your company. You may include your logo, business information such as your location and contact information, working hours, and any other information you would like present.
Email reminders to the calendar owner and scheduled client at a pre-determined time intervals.
Email and SMS Text message confirmations are sent to the calendar owner after an appointment has been added, cancelled, or rescheduled.
Unique Address Book
Once a caller schedules an initial appointment, their information is saved in the Address Book to speed up future appointment scheduling.
Party of Feature
Call us to see how we can include the value-added services of appointment scheduling to your call answering services.
Call us to see how we can include the value-added services of appointment scheduling to your call answering services. 888-776-2661