• Affordable and efficient order-taking services.
• Advanced order entry system lets our operators seamlessly access your website.
• We can assist your customers with real-time product information and order placement.
• Phone orders recorded by our voice logging system for accurate verification of info.
• A detailed synopsis of your orders is available daily or weekly, and even on-demand.
• Our experienced operators excel at providing an optimal customer service experience.
If you’re an online retailer or entrepreneur you need live order-taking answering services. Orders are essential fuel for generating cash flow and growing your business. Processing those orders as efficiently and accurately as possible can boost your bottom line, while also allowing you to focus on other important aspects of running your business.
Professional Communications Messaging Service can provide affordable and efficient order-taking services, completing your order entry and processing. If your business takes orders through an existing Website, our advanced order entry system enables our operators to seamlessly access your site to assist your customers with real-time product information and order placement. If you don’t have order-taking functionality on your Website, we can create a customized business solution that’s right for you. We enter your catalog information into our flexible database, where products are then identified by a number and brief description so our operators can handle customer orders for you.
All orders taken by our receptionists are recorded by our voice logging system, allowing for accurate verification of information. We can also provide a detailed synopsis of your orders on a daily or weekly basis, or even on-demand when you need your sales information at your fingertips.
You simply can’t afford to risk losing a sale at the critical moment when your customer is ready to buy! That won’t happen when we answer your phones and take your orders. Your customers will never linger on hold or face multiple transfers or delays. Our experienced operators excel at providing an optimal customer service experience in which they can answer questions about your products and then personally assist the caller in placing and finalizing the order.
Call us today to experience the Professional Communications Messaging Service difference at 888-776-2661