NEWS
Good News, Bad News
2010-01-11Bad News First - The January 2010 edition of Consumer Reports listed the top 10 consumer gripes of 2009. The number one complaint by all consumers was hidden fees. Coming in at a very close second place was not getting a human on the phone. (To read the full article click here:Consumer Reports January 2010 )
Now for the Good News! With PCMSI's pricing plans, what you see is what you get. We bill every month, unlike a lot of services who now bill every 28 days. This doesn't seem like a big deal, but over a year a 28 day billing cycle will bill you 13 times in a 12 month calendar period. Whereas PCMSI will bill you only 12 times per year. After hours, weekends, and holidays, are all a part of our monthly pricing packages. And with all of our monthly pricing packages, PCMSI will monitor your usage every month, and place you at the most cost effective package for that month! What this means to you is that we will not penalize you for generating more business, or in slower times have you pay for minutes that you don't need.
How many times have you called a business and have had to go through voicemail jail, in order to reach a live human being, if you can reach someone at all? With PCMSI's answering services, we are here to answer your calls 24 hours a day, seven days a week! You can call forward to us whenever you need us to answer, or have your calls sent to us 24 hours a day seven days a week. What this means is that your customers will be greeted by a live professional and courteous operator, who can assist them.
To see how PCMSI can help you resolve these two important issues that consumers have, feel free to contact our sales staff at 1-888-776-2661, or click on the request a quote icon on our website.
