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Voice Fax and Email Messages

Taking Orders/Order Taking Service
  • Custom Order Entry Service, Single or Multiple Products using a Catalog, Advertising or Website.
  • 24 - hour / 7 - day a week Order Taking Service
  • Professional, State-Of-The-Art Order Processing Services
  • Personal 800/888/877/866 numbers supplied, Or use your number.
messaging service

Personal and Professional Telephone Answering and Order Taking, whether using a Website or Conventional Advertising and Catalogs.

When using a Website for E-Commerce, our advanced ORDER ENTRY system enables our telephone receptionists to access your Website with the caller on the line assisting them in product information and the placement of orders. Our internal system enables clients not using a Website to customize their account by placing their product or catalog information in our flexible database.telephone answering service

Professional's staff can also assist in the customization of products and catalogs being placed in our database. Our fast, state-of-the-art systems enable our receptionists to place orders directly onto your site, or within our database, where your products are displayed by ITEM or PRODUCT number with brief descriptions to allow our receptionist to professionally describe each item. Our intelligent order forms prompt our receptionist to fill in each necessary section, name, address, telephone number, shipping address, credit card information, item(s), quantity, etc. While the receptionist enters the information, our database adds the necessary shipping and handling charges, applies applicable discounts and taxes, verifies credit card information and supplies our receptionist with a grand total to present to the caller.

Completed orders are then faxed, E-Mailed or downloaded directly into a host computer system. All Messages and Orders taken by our receptionists are recorded into a voice logging system allowing our clients to verify information whenever necessary.

Answering Service • Voice Mail/Unified Messaging • Order Entry Services • Nationwide Pagers

PCMSI Regional Telephone Directory • Testimonials • REQUEST CONTACT

Professional Communications Messaging Service, Inc.

Toll Free: 888-776-2661 • Fax: 800-382-7329 • E-mail: tas@pcmsi.com

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