Answering Service, Answering Services, Telephone Answering Service, Answering Phone Service

answering service, answering services, telephone answering service, answering phone service

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Good News, Bad News

Bad News First - The January 2010 edition of Consumer Reports listed the top 10 consumer gripes of 2009. The number one complaint by all consumers was hidden fees. Coming in at a very close second place was not getting a human on the phone. . .

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Answering Service

Make the right choice regarding your answering service, answering services, telephone answering service or answering phone service.

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Order Entry

Our company provides an answering and order taking service that is both personal and professional. Clients have the option of using their own Website, conventional advertising methods, or a catalog.

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Best Telephone Answering Service

We at PCMSI have prided ourselves on providing high quality custom call center and telephone answering service since 1962. Our answering services are not only affordable and reliable, but have also been nationally recognized as being the most innovative and technologically advanced customer call center service available today.

Professional Communications Messaging Services business answering services are available 24 hours a day, 7 days a week. Think of our telephone answering service as your virtual office, order taking center or contact center. Meaning that we provide coverage at the times you need it most, and at a price you can truly afford. Call today to find out what Professional Communications answering phone service can do for you.

Current Services Include:
Telephone Answering Service
Medical Answering Service
Virtual Answering Services
Virtual Office
Virtual Receptionist
Order Taking
Order Entry & Processing
On-Line Ordering
Voicemail & Fax
Unified Messaging & Custom Messaging Services

At PCMSI your account will be handled by professional and courteous telephone receptionists that take a true interest in the satisfaction and success of each one of our clients. And, when you pair their personal touch with our state-of-the-art systems, wireless, and Internet technology you end up with a service that can truly stand the test of time. Whether you need an answering service for your service company, a real estate answering service, IT office support answering service, a call center for your transportation company, etc - you can rely on PCMSI!

Business Answering Services Don't you hate those annoying middle of the night calls that can wait? Let us triage your calls for you. We can operate as your answering service contact center for field personnel. We can be the first tier of your help desk. We can dispatch service agents from your own custom protocol. We can process or assist your online order taking. We can even schedule events and appointments. We can provide your customers with the custom call center experience that you would. Everything from voicemail, faxing, email, SMS texting, and live operator answering can be combined to configure the solution that best meets your needs.

Medical Answering Services Your call center service can be your most valuable asset. Live answering is the most important tool in managing your after hours calls. We can make sure that your emergency calls receive the attention they need. We can process those last minute cancellations and reschedule or schedule new appointments to fill those cancellations.

Receptionist Services "Virtual answering" and "virtual office" are the new buzz words. They're old news to us. We can screen your calls. We can prequalify your contacts. We can collect vital preliminary information. We can connect your caller to you anywhere you are. Our trained receptions can represent your office in a courteous and professional manner just like they were in the same building with you.

Some Useful Resources On Answering Services: Call Center - Wikipedia, Telephone History, Telecom Magazine.


Professional Communications Messaging Service BBB Business Review ATSI Member

We serve the following States:
Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming.

PCMSI is a Telephone Answering Service company. Our main offerings include: Medical Answering Services, Business Answering Services, and Order Entry Service for your business needs.

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Customer Testimonials

JT Enterprises

We have been using the services of PCMSI for 10-plus years. As we have grown our business from a small one room business to one with operations in 19 countries around the world, they have proved to be an invaluable asset to our organization. I call in anonymously to test their services and their operators consistently exceed my expectations. They allow us to provide our customers 24 hour service so they can do business at their convenience. If I need to leave the office to take care of other business, I know I'm leaving my calls in their good hands. '¦ I don't just get a response within 5 mins, I get a solution. If you want a company that you can count on day or night, you can trust PCMSI.

Dave Strassburg '" JT Enterprises